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ArcGIS Server 10.2.2 - Map Export Sometimes Returns Blank Image


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I've run into a fun little issue with ArcGIS Server 10.2.2 to end my week with... I have discovered today that the export operation (the one that renders map layer images) is randomly returning blank images. As in - I enter a export url into the browser, hit F5, get expected image. Hit F5 again - get blank image. Hit F5 again - get expected image. None of the parameters are changing - its exact same url. There is no observable pattern - sometimes I got to hit F5 multiple times before I get expected image.



I remember facing a similar bug back at 10.1 - where every other GET query failed (How does that make it through testing???). This seems awfully similar to that. I starting search GeoNet - and have seen similar posts. Does anyone know if there is any official NIM for this issue - and more importantly a solution or workaround?










share|improve this question





























    0















    I've run into a fun little issue with ArcGIS Server 10.2.2 to end my week with... I have discovered today that the export operation (the one that renders map layer images) is randomly returning blank images. As in - I enter a export url into the browser, hit F5, get expected image. Hit F5 again - get blank image. Hit F5 again - get expected image. None of the parameters are changing - its exact same url. There is no observable pattern - sometimes I got to hit F5 multiple times before I get expected image.



    I remember facing a similar bug back at 10.1 - where every other GET query failed (How does that make it through testing???). This seems awfully similar to that. I starting search GeoNet - and have seen similar posts. Does anyone know if there is any official NIM for this issue - and more importantly a solution or workaround?










    share|improve this question



























      0












      0








      0








      I've run into a fun little issue with ArcGIS Server 10.2.2 to end my week with... I have discovered today that the export operation (the one that renders map layer images) is randomly returning blank images. As in - I enter a export url into the browser, hit F5, get expected image. Hit F5 again - get blank image. Hit F5 again - get expected image. None of the parameters are changing - its exact same url. There is no observable pattern - sometimes I got to hit F5 multiple times before I get expected image.



      I remember facing a similar bug back at 10.1 - where every other GET query failed (How does that make it through testing???). This seems awfully similar to that. I starting search GeoNet - and have seen similar posts. Does anyone know if there is any official NIM for this issue - and more importantly a solution or workaround?










      share|improve this question
















      I've run into a fun little issue with ArcGIS Server 10.2.2 to end my week with... I have discovered today that the export operation (the one that renders map layer images) is randomly returning blank images. As in - I enter a export url into the browser, hit F5, get expected image. Hit F5 again - get blank image. Hit F5 again - get expected image. None of the parameters are changing - its exact same url. There is no observable pattern - sometimes I got to hit F5 multiple times before I get expected image.



      I remember facing a similar bug back at 10.1 - where every other GET query failed (How does that make it through testing???). This seems awfully similar to that. I starting search GeoNet - and have seen similar posts. Does anyone know if there is any official NIM for this issue - and more importantly a solution or workaround?







      arcgis-server arcgis-10.2 arcgis-rest-api






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      edited Jan 24 '15 at 2:07









      PolyGeo

      53.7k1781244




      53.7k1781244










      asked Jan 24 '15 at 2:02









      user890user890

      3,62313061




      3,62313061






















          2 Answers
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          The solution on the JavaScript API side is to intercept the request to export map by passing a handler function to esriRequest.setRequestPreCallback like explained here



          https://developers.arcgis.com/javascript/jsapi/esri.request-amd.html#esrirequest.setrequestprecallback



          Check if ioArgs.url ends with "MapServer/export"



          If yes, then set ioArgs.content.random to Math.random()






          share|improve this answer































            0














            We are facing same trouble, but with AGS version 10.4.1 clustered. Has anyone found the cause and resolution? Any documenation/help on this will be appreciated.



            We learnt that ArcGIS Server has two processing engines. One for ArcMap with verion 10.x and the other for Pro with version 11.x. The key to the solution may lying between these two engines possibly?





            share








            New contributor




            Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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              2 Answers
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              2 Answers
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              The solution on the JavaScript API side is to intercept the request to export map by passing a handler function to esriRequest.setRequestPreCallback like explained here



              https://developers.arcgis.com/javascript/jsapi/esri.request-amd.html#esrirequest.setrequestprecallback



              Check if ioArgs.url ends with "MapServer/export"



              If yes, then set ioArgs.content.random to Math.random()






              share|improve this answer




























                1














                The solution on the JavaScript API side is to intercept the request to export map by passing a handler function to esriRequest.setRequestPreCallback like explained here



                https://developers.arcgis.com/javascript/jsapi/esri.request-amd.html#esrirequest.setrequestprecallback



                Check if ioArgs.url ends with "MapServer/export"



                If yes, then set ioArgs.content.random to Math.random()






                share|improve this answer


























                  1












                  1








                  1







                  The solution on the JavaScript API side is to intercept the request to export map by passing a handler function to esriRequest.setRequestPreCallback like explained here



                  https://developers.arcgis.com/javascript/jsapi/esri.request-amd.html#esrirequest.setrequestprecallback



                  Check if ioArgs.url ends with "MapServer/export"



                  If yes, then set ioArgs.content.random to Math.random()






                  share|improve this answer













                  The solution on the JavaScript API side is to intercept the request to export map by passing a handler function to esriRequest.setRequestPreCallback like explained here



                  https://developers.arcgis.com/javascript/jsapi/esri.request-amd.html#esrirequest.setrequestprecallback



                  Check if ioArgs.url ends with "MapServer/export"



                  If yes, then set ioArgs.content.random to Math.random()







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Jan 24 '15 at 6:36









                  Aamir SulemanAamir Suleman

                  1,418614




                  1,418614

























                      0














                      We are facing same trouble, but with AGS version 10.4.1 clustered. Has anyone found the cause and resolution? Any documenation/help on this will be appreciated.



                      We learnt that ArcGIS Server has two processing engines. One for ArcMap with verion 10.x and the other for Pro with version 11.x. The key to the solution may lying between these two engines possibly?





                      share








                      New contributor




                      Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                      Check out our Code of Conduct.

























                        0














                        We are facing same trouble, but with AGS version 10.4.1 clustered. Has anyone found the cause and resolution? Any documenation/help on this will be appreciated.



                        We learnt that ArcGIS Server has two processing engines. One for ArcMap with verion 10.x and the other for Pro with version 11.x. The key to the solution may lying between these two engines possibly?





                        share








                        New contributor




                        Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                        Check out our Code of Conduct.























                          0












                          0








                          0







                          We are facing same trouble, but with AGS version 10.4.1 clustered. Has anyone found the cause and resolution? Any documenation/help on this will be appreciated.



                          We learnt that ArcGIS Server has two processing engines. One for ArcMap with verion 10.x and the other for Pro with version 11.x. The key to the solution may lying between these two engines possibly?





                          share








                          New contributor




                          Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.










                          We are facing same trouble, but with AGS version 10.4.1 clustered. Has anyone found the cause and resolution? Any documenation/help on this will be appreciated.



                          We learnt that ArcGIS Server has two processing engines. One for ArcMap with verion 10.x and the other for Pro with version 11.x. The key to the solution may lying between these two engines possibly?






                          share








                          New contributor




                          Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.








                          share


                          share






                          New contributor




                          Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.









                          answered 9 mins ago









                          MukeshMukesh

                          12




                          12




                          New contributor




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                          New contributor





                          Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.






                          Mukesh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.






























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